Privacy Policy
Effective Date: September 1, 2024
Total Health Supply (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.totalhealthsupply.com or interact with us via forms, including Facebook Lead Forms. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We may collect the following personal information through our website and lead generation forms:
• Full Name
• Email Address
• Phone Number
• Company Name
• Shipping Address (if applicable)
• Any other information you voluntarily provide to us
2. How We Use Your Information
We use the information we collect for the following purposes:
• To provide and deliver the products and services you request.
• To respond to your inquiries and offer customer support.
• To send you promotional offers and marketing communications.
• To contact you about your orders or follow up on form submissions.
• To process transactions and fulfill orders.
• To improve our services and products.
• To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
• Service providers and third-party vendors who assist in the delivery of our services (e.g., shipping companies, payment processors).
• Regulatory authorities if required by law.
• Any other entity with your explicit consent.
4. Data Security
We use commercially reasonable security measures to protect your personal information. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
• Access, update, or delete the information we have on you.
• Opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in any email we send.
• Request that we stop using your information for certain purposes.
To exercise any of these rights, please contact us at customercare@totalhealth.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control the use of cookies at the browser level, but disabling cookies may affect the functionality of the website.
7. CCPA Compliance (California Consumer Privacy Act)
As a California-based business, we comply with the California Consumer Privacy Act (CCPA). If you are a California resident, you have the following rights:
• Right to Know: You can request information about the categories and specific pieces of personal data we have collected about you.
• Right to Delete: You can request the deletion of your personal data, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell your personal information. However, you have the right to opt-out if this practice changes.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, contact us at customercare@totalhealth.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Total Health Supply
Email: customercare@totalhealth.
Phone: (657) 495-3625
Website: www.totalhealthsupply.com
Location: California (Online business, warehouse only)
